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Designed for Research, Made for People.

Your complete online qualitative research platform

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Trusted by leading market researchers

Fully featured for any kind of online qualitative research

VisionsLive are a leading trusted provider of online qualitative research tools and services. Our platforms have been built specifically for online market research and are designed to help you gain the best possible insights from your respondents.

Accessed completely online using desktops, laptops, tablets or mobile, our innovative platforms will not only save you time and money they will completely revolutionise the way you conduct your market research.

Our Services

Meet Val: Your Intelligent Assistant for Summary Reports and Key Takeaways

Welcome to the future of online qualitative market research with VisionsLive’s Artificial Intelligence. VaI is your smart, reliable, and efficient assistant designed to transform complex data into clear, concise, and actionable insights. Whether you need a quick summary or detailed key takeaways, VaI is here to elevate your research experience.

VisionsLive Benefits

Pay as you go & flexible pricing

Charged in 15 minute increments with a 3 minute grace period at the end of every 15 minutes - only pay for what you use

Unlimited Moderator Seats

Add unlimited Moderators to your VisionsLive portal without any restrictions

AI Reporting for Simpler Analysis

Download FREE AI Generated translated Transcripts and Sentiment Analysis Reports after every session

Observer Backroom & Chat Facility

Observers can watch a session as it happens and communicate with each other via the Observer Backroom Chat Facility

Customisable heatmaps, mark-ups & highlighting tools

Edit labels and emojis for heatmap activity mark-ups and choose highlighting tools linked to respondent sentiment

Enterprise-grade security and compliance

Our worldwide servers allow you to choose where your data is stored

Why Choose Us? See How Our Platform Benefits Outshine the Rest!


  • No cancellation charges
  • charged in 15 minute increments instead of by the hour
  • No hidden fees
  • Subscriptions Available – reviewed quarterly
  • Access indefinitely for archived projects
  • Watermarking feature to protect intellectual property
  • Free built-in dual audio channel for simultaneous translation
  • Free AI-generated transcripts available in over 80 languages
  • 24/7 Live Session  support
  • Never pay for more than you use


  • Cancellation fees apply – $500 if the project is cancelled within 2 business days, $800 if cancelled on the same day
  • Add-ons often come at an extra cost
  • Charged by the hour (1 hour minimum)
  • Archived project available to access for just 60 – 90 days
  • No watermarking protection
  • Additional costs for simultaneous translation
  • Additional costs for transcripts

Versatile. Interactive. Agile.

Get everything you need with our comprehensive toolset for perfectly tailored sessions.

Planning a session is a breeze with our Session Manager “Wizard.” It walks you through each step of setting up a group or interview, while still giving you the flexibility to make changes and customise along the way.

Reasons to choose us

  • Dedicated Project Manager for every project
  • Free Training Sessions for Moderators
  • Free Live Tech Support for every Session
  • Participant Email Invites & Calendar Reminders
  • One Click to Join
  • Single Sign On
  • Pre Session System Tech Checks
  • Respondents & Observer Waiting Room
  • Choose where your Data is Stored
  • Secure Observer Backroom & Chat Facility
  • Interactive Whiteboards & Polls
  • Customisable Heatmap & Highlighting Activities
  • Breakout rooms
  • Moderator & Respondent Screen Sharing
  • Respondent Reactions & Moment Tagging
  • Unique Watermarking Feature
  • Translated Live Captions
  • Dual Audio Channel built in for sim trans
  • MP4 and MP3 recordings
  • Tagged moments embedded into recording
  • Detailed Reports including Sentiment Analysis
  • Full Editable & Translated Transcript
  • 24/7 Dedicated Global Support Team
  • ISO 27001 and 9001 Certified
  • Pay as You Go & Flexible Pricing
  • No Hidden Fees or Cancellation Fees
  • Subscription Options Available

Your Trusted Partner in Market Research: Safe and Compliant

At VisionsLive, we understand the critical importance of data security and quality management in market research. As your trusted partner, we are committed to providing a safe pair of hands for all your research needs. Here’s how we ensure your data and projects are always secure and compliant:

ISO 27001 Certified: The Gold Standard in Information Security

Our ISO 27001 certification demonstrates our rigorous approach to managing and protecting your data. This internationally recognized standard ensures that we have robust security measures in place to safeguard your sensitive information against risks and breaches. With VisionsLive, you can be confident that your data is always handled with the highest level of security.

ISO 9001 Certified: Excellence in Quality Management

Quality is at the heart of everything we do. Our ISO 9001 certification is a testament to our commitment to providing consistent, high-quality services that meet your needs and exceed your expectations. This standard ensures we continually improve our processes and deliver reliable and efficient market research solutions.

HIPAA Compliant: Ensuring Privacy and Confidentiality

For projects involving health information, our HIPAA compliance guarantees that your data is protected in accordance with the stringent requirements of the Health Insurance Portability and Accountability Act. We prioritize the privacy and confidentiality of health-related data, ensuring it is managed with the utmost care and security.

Here’s why VisionsLive should be your Partner of Choice…

VisionsLive are always our first port of call. They are incredibly responsive from providing an estimate through to their handling of a project itself and overall simply a joy to work with.

Claire TreacherGeneral Manager, Kitchen8

...our focus group went very well. We were able to generate some interesting discussions among participants and kept them engaged for the full hour… Thank you very much again for your assistance on our first session – it was very helpful and much appreciated. Many thanks once again!

Joanna HofmanConsultant, Coffey International Limited

We have been using VisionsLive since 2014 and it’s our preferred online qual platform. It’s a very easy to use platform that allows us to run insightful online groups. But most importantly they are a bunch of nice people always happy to help and jump in when there is a need.

Michael GalenianosConsultant, Carat

I used VisionsLive for a very important online customer forum we were conducting for a large energy provider. The software on its own is very intuitive. However, it is the customer service provided by VisionsLive staff that sets it apart. I felt like my project really mattered to them and they helped me from start to finish to ensure that all went smoothly.

Nicky TaylorTaylor McKenzie

VisionsLive has been a key partner since we launched online text-based qualitative... The company has not only facilitated our product development by providing the initial training required and enabling internal training for moderators, but it has actively supported our sales activity to help us convince our customers of the value of the product offering.

Neil ReynoldsDirector, medeConnect Healthcare Insight

The Bulletin Board Focus Group we ran with VisionsLive gave us so much great information – much more than we ever expected, and it was perfect for our time-pressed clients who couldn’t attend face-to-face research. The software was easy to use, and responses to any requests for support were always quickly answered. We’ll definitely be continuing to use the platform.

Fiona SmalleyDirector, Vine Research

Excellent service is a very rare commodity in today’s digital age, where automated communication is regularly placed ahead of friendly and personal service, so we were extremely pleased with VisionsLive’s approach... we are always able to speak to a real person at the end of a phone if we need to, no matter what time of day or night; there is someone to look after us.

Bruce MillerManaging Director,

News / Blog

Think Research. Think Online Qual. Think VisionsLive.

We have adopted a security-first approach for our platforms and are ISO 9001 & 27001 certified. Our platform has inbuilt data anonymisation tools which allow you to anonymise and delete your data for any completed project. You also have the option to choose a regular timeframe in which this occurs automatically.

Unlike other platforms such as Zoom and Teams, you have control of where your data is kept and for how long. We have dedicated servers in regions of choice around the world. All data is encrypted in transit and at rest to ensure your data is kept secure and safe at all times.
You always have peace of mind; you don’t have to compromise on privacy and security when you choose to conduct your online market research with VisionsLive. – “Qualitative research made simple”

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